SHIPPING & PACKAGING
FROM OUR GALLERY TO YOUR HOME,
EVERY SCULPTURE TRAVELS WITH THE UTMOST CARE.
We take care of every detail of the shipping process to ensure
that our works of art reach their destination in perfect condition,
anywhere in the world.
CUSTOM PACKAGING
Each piece is carefully protected with hight-quality materials and custom-made wooden cases, designed to guarantee maximum safety.
SAFE & INSURED SHIPPING
We work with trusted couriers specialized in the transport of valuable and delicate itms. All shipments are fully insured for your complete peace of mind.
DELIVERED TO YOUR HOME
We coordinate every step of the delivered, from departure to final placement, ensuring a professional and punctual service.
WORLDWIDE SHIPPING
We ship our sculptures
worldwide. No matter where you are,
we ensure your artwork arrives safely and on time.
TERMS & CONDITIONS
UPON DELIVERY - HOW TO PROTECT YOUR PURCHASE
To help protect your artwork and facilitate any possible claim, please follow these important steps when your shipment arrives.
1
INSPECT
BEFORE SIGNING
Carefully inspect the external packaging before accepting the delivery. If the crate or package shows visible signs of damage, tampering, crushing or moisture, please report this immediately to the carrier.
2
REPORT ANY
VISIBLE DAMAGE
If you notice any damage to the packaging, ask the courier to record the specific condition of the shipment on the delivery receipt. Whenever possible, describe the damage precisely (e.g. "wooden crate damaged,
"package crushed," "crate opened," or "package wet").
Do not simply sign for the shipment as being received in good condition if there are visible signs of damage.
3
KEEP THE PACKAGING
& TAKE PHOTOS
In the event of damage, do not discard the original crate, protective materials or packaging. Take clear photographs of the package before opening it, during unpacking, and of the artwork itself. These photographs may be required to process an insurance or carrier claim.
Please also retain your invoice and all shipping documentation.
4
REPORT DAMAGE
PROMPTLY
Visible damage should be reported at the time of delivery. Any damage discovered after unpacking. or any missing items, should be reported to us as soon as possible and preferably within 48 hours of delivery. together with photographs and all relevant documentation.
SHIPPING AND PACKAGING 🌎 🚚